Nurul Ulum, S.Kom

I'm a Data Operations Analyst

Data-driven specialist with an IT background optimizing e-commerce and manufacturing operations. Expert in data cleaning, ETL, and visualization, with a focus on detail, efficiency, and problem solver.

About Me

Bridging technical data management with scalable business operations.

Developing secure data solutions with a passion for optimizing operations with absolute precision.

As an IT professional with extensive experience across e-commerce sales support and manufacturing data systems, I specialize in turning complex operational workflows into clean, actionable data. My expertise spans building scalable database queries, end-to-end data reconciliation using advanced spreadsheets, and managing omni-channel ecosystem integrations like Jubelio and WMS.

Driven by extreme attention to detail and cross-divisional collaboration, I help organizations eliminate operational bottlenecks, optimize supply chain coordination, and unlock strategic growth through data.

Currently open to opportunities in Data Operations, Data Analysis, E-Commerce Operations, and Sales & Customer Support where I can help organizations turn data into a competitive advantage.

What Services I'm Providing

Delivering scalable data solutions and operational methods to increase business efficiency

Data Analytics & Operations

Transforming raw operational data into useful business intelligence. I specialize in implementing custom ETL pipelines, structural database queries in MySQL, and dynamic automated dashboards to optimize inventory reconciliation and tracking in spreadsheets.

E-Commerce Operations Specialist

Improving multi-channel marketplace infrastructure to facilitate expansion. Expert in marketplace development, product listing optimization, and scalability of omni-channel back-end ecosystems using management tools such as Jubelio, WMS, and ERP systems (Accurate Online).

Sales & Customer Support

Providing data-driven, high-impact operational support to optimize customer retention. I combine strategic sales support with rapid problem-solving to coordinate cross-divisional workflows between marketing, accounting, and supply chain teams.

Work Experience

8 years of professional experience in e-commerce infrastructure, data analysis, and manufacturing process optimization.

Entry Data Processing
2026 - Present

Responsible for verifying, updating, managing, migration, and accurately inputting data into the database.

PT. Pradha Karya Perkasa (Prakarsa Recycling)
Data Operations
Customer Service Billing
2024 - 2025

Assisting customers in resolving financial or administrative concerns in accordance with established procedures. Creating data administration reports, copywriting for the internal program in the Sales area.

PT. Jagoan Hosting Indonesia (Jagoan Hosting)
Customer Support
Assistant Manager Support
2023

Responsible for assisting e-commerce sales operations with precise data analysis, inventory management, product listings, campaign planning, and strategic reporting.

CV. Unitech Indonesia (Unitag Store)
Support Sales & Promotion
E-Commerce Supervisor
2021 - 2022

Responsible for e-commerce operations through product listings, product description writing and SEO, inventory management, and order management.

CV. Unitech Indonesia (Unitag Store)
E-Commerce Operations
E-Commerce Specialist
2016 - 2020

Responsible for e-commerce operations, product and order management, and customer service in pre-sales and after-sales.

CV. Unitech Indonesia (Unitag Store)
Admin E-Commerce

My Portfolio

Exploring my recent projects, featuring full-stack web development and interactive data visualization dashboards.

Extraordinary

A collection of training honors, company bonding experiences, and personal sports achievements that drive my collaborative spirit.

Words from My Network

What colleagues and operations managers say about my dedication, technical insights, and execution speed.

Ulum’s precision ensures that no detail is overlooked-whether refining workflows, reviewing critical deliverables, or troubleshooting issues, his thorough approach guarantees realibilty.

Nurul Ulum is a highly competent and reliable professional. He has excellent adaptability and effective team leader, able to manage and ensure his tema achieves targets on time.

Ulum’s excellent colleague, both on a personal and professional level. He possesses strong analytical skills and a keen ability to interpret data. He consistently offers valuable solutions to improve business lines in responses to challenges encountered.

Contact Me

+62 81217233959
Monday - Friday
8am - 5pm
East Java, Indonesia
Malang, ID 65163
info@nurulum.web.id
Contact me every time!

Get In Touch